Privacy Policy

We are committed to maintaining the accuracy, confidentiality and security of your personally identifiable information (“Personal Information”). True to this commitment, we act in accordance with our privacy policy regarding the collection, use and disclosure of personal information. Our privacy policy is based on the values defined by the Canadian Standards Association Model Code for the Protection of Personal Information and the Personal Information Protection and Electronic Documents Act of Canada. 

  1. Introduction

We are responsible for maintaining and protecting the personal information we hold. We have appointed one or more persons whose responsibility it is to ensure compliance with our privacy policy. 

  1. Definition of objectives

We collect, use and disclose personal information in order to provide you with the product or service you have requested and to offer you other products and services that we believe may be of interest to you. The purposes for which we collect personal information will be stated before or during the collection process. In some cases, the purpose of this information collection will be obvious, and consent may be implied. This is the case, for example, when we ask you for your name, address and payment details as part of the ordering process. 

  1. Consent

Your knowledge and consent are essential for the collection, use or disclosure of your personal information, except as required or authorized by law. You always have the choice whether or not to provide us with your personal information. However, your decision not to provide us with certain information may prevent us from providing our products or services to you. We will not require your consent to the collection, use or disclosure of information as a condition of providing a product or service, unless we need the information to be able to provide you with the product or service. 

  1. Restrictions on Collection of Information

The personal information we collect will be limited to the details necessary for the purposes we have identified. With your consent, we may collect 

personal information from you in person, by telephone, by mail, by facsimile or over the Internet. 

  1. Limitation on Use, Disclosure and Retention

Personal information may not be used or disclosed for any purpose other than that for which it was collected, except with your consent or as required or permitted by law. Personal information will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 

  1. Accuracy

Your personal information will be kept in the most accurate, complete and up-to-date form necessary for the purposes for which it is to be used. 

  1. Protection of Customer Information

Personal information will be protected by security measures appropriate to the level of sensitivity of such information. We take all reasonable precautions to protect your personal information against loss and against unauthorized use, access and disclosure. 

  1. Transparency

We will provide you with access to information about our policies and practices relating to the management of your personal information. 

  1.  User Access

You will be informed upon request of the existence, use and disclosure of your personal information, and you will be able to access it. You can verify the accuracy and completeness of your personal information and you can request that it be modified, if necessary. In some cases where permitted by law, however, we will not share certain information with you. For example, we may not disclose information about you if it also relates to other people or if it is subject to legal or security restrictions, or if it is commercial of an exclusive nature. 

  1. Handling Customer Complaints and Suggestions

You can send us your questions or requests about our privacy policy or our practices using the following coordinates: info@pravi.ca 


11. Witnesses 

A cookie is a small computer file or piece of information that may be stored on your computer’s hard drive when you visit our websites. We may use these cookies to improve the functionality of our website and, in some cases, to provide a personalized online experience to visitors. 

Cookies are widely used and most web browsers are configured by default to accept them automatically. You can modify the settings of your Internet browser to prevent your computer from accepting cookies or to be notified when you receive a cookie, to allow you to refuse it. Please note, however, that if you disable cookies, you may not experience optimal performance of our website. 

12-Other websites 

Our website may contain links to third party sites that are not governed by this privacy policy. Although we strive to only include links to sites with high standards for the protection of personal information, our privacy policy no longer applies when you leave our website. Further, we are not responsible for the privacy practices adopted by third-party websites. We therefore advise you to review the privacy statements of these sites to learn how your information will be collected, used, shared and disclosed.