Definition of objectives
We collect, use and disclose personal information in order to provide you with the product or service you have requested and to offer you other products and services that we believe may be of interest to you. The purposes for which we collect personal information will be stated before or during the collection process. In some cases, the purpose of this information collection will be obvious, and consent may be implied. This is the case, for example, when we ask you for your name, address and payment details as part of the ordering process.
Your knowledge and consent are essential for the collection, use or disclosure of your personal information, except as required or authorized by law. You always have the choice whether or not to provide us with your personal information. However, your decision not to provide us with certain information may prevent us from providing our products or services to you. We will not require your consent to the collection, use or disclosure of information as a condition of providing a product or service, unless we need the information to be able to provide you with the product or service.
Restrictions on Collection of Information
The personal information we collect will be limited to the details necessary for the purposes we have identified. With your consent, we may collect
personal information from you in person, by telephone, by mail, by facsimile or over the Internet.
Limitation on Use, Disclosure and Retention
Personal information may not be used or disclosed for any purpose other than that for which it was collected, except with your consent or as required or permitted by law. Personal information will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your personal information will be kept in the most accurate, complete and up-to-date form necessary for the purposes for which it is to be used.
Protection of Customer Information
Personal information will be protected by security measures appropriate to the level of sensitivity of such information. We take all reasonable precautions to protect your personal information against loss and against unauthorized use, access and disclosure.
We will provide you with access to information about our policies and practices relating to the management of your personal information.
You will be informed upon request of the existence, use and disclosure of your personal information, and you will be able to access it. You can verify the accuracy and completeness of your personal information and you can request that it be modified, if necessary. In some cases where permitted by law, however, we will not share certain information with you. For example, we may not disclose information about you if it also relates to other people or if it is subject to legal or security restrictions, or if it is commercial of an exclusive nature.
Handling Customer Complaints and Suggestions
A cookie is a small computer file or piece of information that may be stored on your computer’s hard drive when you visit our websites. We may use these cookies to improve the functionality of our website and, in some cases, to provide a personalized online experience to visitors.
Cookies are widely used and most web browsers are configured by default to accept them automatically. You can modify the settings of your Internet browser to prevent your computer from accepting cookies or to be notified when you receive a cookie, to allow you to refuse it. Please note, however, that if you disable cookies, you may not experience optimal performance of our website.